Council newsletter for residents set to land on doormats

The four-page, A4 newsletter includes information about Harborough District Council initiatives and how residents can have their say on the design and delivery of council services. 

The newsletter also includes useful information on how to check eligibility for Pension Credit, which in turn will ensure eligible residents continue to receive the Winter Fuel Payment. Promoting Pension Credit to eligible residents in the district is in line with a motion that was carried at a recent Council meeting. 

Information about how residents can apply online for a license, housing support or benefits, report an issue or make a payment is included, highlighting how residents who are able to use the internet can carry out these tasks at a time that suits them, in the quickest way possible.  

For residents who do not have access to the internet, and who do not have someone trusted that can help them, the customer contact centre phone number and other numbers are included in the newsletter. 

Cllr Knowles, Leader of Harborough District Council said: “The council is committed to engaging with communities across the district. I think it’s important that we share information with all our residents about what the council is doing and make sure that they have access to information about the council and its services.  

Throughout the year we share our news and information with residents across our large, rural district via the local media, our website, social media, events, meetings and councillors. But we don’t reach everyone and some residents do not have access to the internet or don’t know how to find our information online.  

“Cabinet and I are committed to ensuring that the council communicates with every resident and not just those who have online access or follow the local media.” 

The newsletter is printed on paper that is certified by the Forest Stewardship Council (FSC). Sustainability, quality and cost have all been factors in selecting the paper stock. 

Distribution will start in the Lutterworth and Broughton Astley areas and delivery of the newsletter across the whole of the rural district will take place during November.

The council currently plans to send a hardcopy newsletter to households once a year.