Volunteering

Lutterworth Crisis Action – Case study

Written by a volunteer

I have been involved in running the Lutterworth Crisis Action project. That has seen over 200 individuals assisted during the pandemic by over 100 volunteers in the local community.

We have had ten teams running during this time and each is led by a volunteer leader. The teams help with shopping, prescription collection, give friendly phone calls and have gone above and beyond to assist some of those who are more vulnerable.

Within the first week of the project running some clients were rehomed, one person was taken to hospital as their health weakened (something that would have been missed without the volunteers making regular contact) and emergency food provision was given to families awaiting universal credit. 

It really has been a team effort. Collaboration between organisations has been key, specifically through the parish council, local church of England church, Age Concern, Leicestershire County Council, Lutterworth Community Transport and more.

The local supermarkets have been donating huge amounts of food to the local food bank and additionally have donated luxury gifts that we were able to give out to volunteers as a small thank you! 

The highlight of the project has to be VE day when local catering company Neil Green Catering provided over 600 cream teas that were handed out to 300 isolated households and was a thoroughly welcome surprise to many people.