ASB Case Review

The ASB Case Review, often referred to as the ‘Community Trigger’, is a statutory process for victims of anti-social behaviour or hate incidents who believe they have not had a satisfactory response to their complaints. Where a locally determined threshold is met (detailed below), victims can require the relevant bodies in the local area to undertake a formal review of the case, and those bodies have a statutory duty to undertake that review.

It is designed to ensure that the police, local authorities and other relevant organisations work together to try and resolve any complaints of anti-social behaviour and hate incidents by talking about the problem, sharing information and using resources to try to reach an agreeable outcome.

ASB Case Reviews can be raised by victims or representatives of victims (where written consent is provided by the victim), and victims can be individuals or businesses.